Patient Satisfaction at Dana-Farber Cancer Institute

Many cancer centers offer high-quality care. What sets Dana-Farber apart is both the level of highly specific expertise of our doctors and nurses, and the quality of care you get from your entire cancer team.

Because we are a large cancer center with deep specialization, our clinicians see your type of cancer frequently; in many instances, hundreds or even thousands of times. This experience provides you with an unparalleled level of expertise, even if you have a rare type of cancer. Our patients come to Dana-Farber from around the world for diagnosis and care, clinical trials, second opinions, and for a personalized plan to treat their cancer.

We ask patients to rate their care in a number of important areas. The surveys are collected by Press-Ganey, an independent company experienced in patient satisfaction surveying.

About the Ratings

The ratings are based on outpatient survey data. In addition to rating their physician, we ask patients to rate the outpatient location in which they received their care.

Patients rate their experience on a 5-point scale from “very poor” to “very good.” The responses are used to provide a star rating.

Ratings are based on survey data received from January 1, 2022 – December 31, 2022. (For Foxborough, the ratings are from survey data received starting in September of 2022 when that location opened.)

Ratings for Dana-Farber Outpatient Locations

 

Dana-Farber Cancer Institute - Longwood Medical Area

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber Cancer Institute - Chestnut Hill

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber Cancer Institute at St. Elizabeth's Medical Center

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber Brigham Cancer Center at Milford Regional Medical Center

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber Brigham Cancer Center in clinical affiliation with South Shore Hospital

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Likelihood of recommending this facility to others: 4.8 out of 5

 

Dana-Farber Cancer Institute - Merrimack Valley

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber/New Hampshire Oncology-Hematology

 

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Likelihood of recommending this facility to others: 4.9 out of 5

 

Dana-Farber Jimmy Fund Clinic (Pediatrics)

 

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Likelihood of recommending this facility to others: 4.9 out of 5