Measuring Patient Care
Dana-Farber is committed to providing the highest quality of
safe, timely, and efficient care to our patients and families.
In order to do this, we set standards for our own practices and
measure ourselves against other comprehensive cancer centers
nationwide. The information in this section is intended to provide
a clearer understanding of how we evaluate our performance.
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Details on the number of adult and pediatric exam and infusion
visits, as well as clinical trial information for FY 2009.
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How well do we pay attention to the emotional needs, cultural
practices, and individual concerns of our patients? These graphs
show our progress.
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These data illustrate how well we are keeping our patients safe
during visits and treatment.
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We believe everyone should have access to the same level of
care. This information explains how we are reducing disparities and
reaching out to our neighbors.
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We measure appointment access time by calculating the number of
days between the date a new patient appointment or consultation was
scheduled and the date the appointment occurred.