• Measuring Patient Care

    Patient and Family Satisfaction

    Attention to patient and family needs

    These graphs illustrate the degree to which patients and families felt:

    • The staff addressed their emotional needs
    • The staff kept them informed about what to expect from the patient's condition and treatment
    • Family members were able to participate in decisions about patient care, if desired

    Adult Patient/Family Needs

    adult needs 2010  

    Pediatric Patient/Family Needs

    pediatric needs 2010 

    Note: Currently, no applicable pediatric benchmark is available.

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