Patient Navigator Program

Is it sometimes hard to understand the information you get from your health care providers?
Have you ever missed a medical appointment (for a test, follow up appointment, or treatment)?
Would you like to have more support so you can take care of your health?

If you answered “yes” to any of these questions, the Patient Navigator program can help you.

Please ask your doctor or nurse about the Patient Navigator Program, or call us at 617-632-4720.

What are Patient Navigators?

Patient Navigators are caring, trained professionals who can help you take care of your health. Patient Navigators are here to listen to your concerns and understand your needs. We speak English and Spanish. We also work with interpreters who speak other languages.

What do Patient Navigators do?

Patient Navigators understand that you may be facing many challenges right now. We can help in many ways.

You can work with a Patient Navigator to:

  • Talk with your health care providers and get answers to your questions
  • Get the information you need about procedures or treatments
  • Understand what’s happening with your health care so you can make the best decisions
  • Arrange for tests or other appointments
  • Find out about resources or services that may help you connect to the health care you need
  • Feel less worried

Who can Patient Navigators help?

Patient Navigators work with patients in specific programs at Dana-Farber Cancer Institute, Brigham and Women’s Hospital, and community health centers.

Gynecology Program

Patient Navigators work with women who:

  • Have an abnormal pap smear
  • Are at higher risk of cervical cancer
  • Have cervical cancer
Breast Program

Patient Navigators work with women who:

  • Have abnormal breast findings
  • Are at higher risk for breast cancer
  • Have breast cancer
Colorectal Program

Patient Navigators work with men and women who:

  • Need routine colorectal cancer screening
  • Have abnormal colorectal findings
  • Have colorectal cancer

Patient Navigators are a lifeline to care
Patient Navigator Nancy Peña talks about her work with Spanish-speaking cervical cancer patients.

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