• Patient/Family Relations Program

    Kathleen Horvath, Program ManagerKathleen Horvath, Program Manager 

    If you have an issue related to care or service that you cannot resolve with your doctor, nurse, or other member of your health care team, or if you have suggestions for improved services, please call Dana-Farber's Patient/Family Relations office. The patient/family relations staff is here to work with you to address concerns about your treatment and experience at Dana-Farber. Listening, providing general information about Dana-Farber and helping you get answers to your questions is what we're here for.

    Notary public services are also available for patients by calling the Patient/Family Relations Office to schedule an appointment.

    To reach the Patient/Family Relations office at Dana-Farber, please call 617-632-3417. If urgent, please press "0" and ask the hospital operator to page 42137.

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  • Make an Appointment

    • For adults:
      877-442-3324 (877-442-DFCI)
    • For children:
      888-733-4662 (888-PEDI-ONC)
    • Or complete the online form.