• Patient Relations

    If you have a problem that you cannot solve with your doctor, nurse or other caregiver, please contact Dana-Farber’s Patient Relations team. Our patient relations representatives are here to work with you to address concerns about your treatment at Dana-Farber.

    When you contact our patient relations representatives, they will respond personally to your concerns, recommending potential changes to fix problems and working to ensure patient satisfaction. Our ultimate goal is to prevent patient dissatisfaction before it occurs.

    To reach a patient relations representative at Dana-Farber, call 617-632-3417. 

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  • Make an Appointment

    • For adults:
      877-442-3324 (877-442-DFCI)
    • For children:
      888-733-4662 (888-PEDI-ONC)
    • Or complete the online form.