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Patient and Family Support

collage of some of Dana-Farber's Patient and Family Support Services

  • Concierge Services
  • Concierge Services is your one-stop place to learn about Dana-Farber programs, services and resources, as well as information on getting around Boston, finding lodging or restaurants, and activities in the area.

  • Disability Services/Access
  • Dana-Farber and Children's Hospital, including parking facilities, are fully accessible to people with disabilities. There are wheelchairs at the main entrance, and security staff can provide personal assistance. We also have many educational materials available in large print and audiotape formats.

  • Ethics Consultation Service
  • The Ethics Consultation Service is available for patients and families who may be facing difficult decisions and choices regarding care. Our goal is to bring together patients, families and health care providers to talk about ethical concerns and help everyone involved arrive at a resolution that is right for all.

  • For Caregivers
  • Find practical tips and suggestions for individuals caring for a family member or friend with cancer, including creating a caregiving plan, finding community resources, and looking after your own well-being.

  • Friends Place
  • Friends' Place provides personal consultations to help cancer patients of all ages cope with changes in physical appearance that result from cancer treatment. Our experienced, compassionate team provides fittings for compression garments or breast prostheses, helps with wigs and other head coverings, and offers make-up and skincare advice.

  • Gift Shop
  • The Friends' Corner Gift Shop, located on the first floor of the Yawkey Center for Cancer Care, offers a wide selection of unique gifts and everyday items for patients, families and staff.

  • Home Visits
  • Pediatric patients and their families are faced with many challenges throughout treatment. One of the greatest challenges for families is caring for a child at home. The Hospital-to-Home program helps to ensure a safe and seamless transition for the patient back into the home and community.
  • Insurance and Financial Assistance
  • Dana-Farber/Children’s Hospital Cancer Center offers several services to help you manage the financial side of you child’s cancer treatment. From creating bill payment schedules and estate planning advice to debt management and resource assistance for patients in need, our team is here for you.
  • International Patient Assistance
  • Every year, thousands of patients with cancer from around the world come to Dana-Farber for their care. We provide a wide array of logistical and other services for individuals who live outside the United States.

  • Interpreters
  • Dana-Farber provides interpreting services for patients whose first language is not English. Interpreters may be requested for any activity, including registration, booking appointments, attending treatments and exams, support groups, and meetings with doctors and other members of your health care team.

  • Just for Teens Program
  • Just for Teens provides programs and activities for teens and young adults with cancer at the Jimmy Fund Clinic and Children's Hospital Boston. We offer activities and events both inside and out of the hospital so that you have creative ways to pass the time and can meet other teens who are going through similar experiences.

  • Nutrition Services
  • Our nutritionists are registered dietitians who can assist you in planning an optimal diet during any stage of your cancer journey, cope with any side effects you may experience, and answer your questions about the latest findings on cancer and nutrition.

  • Patient and Family Resource Centers
  • The Eleanor and Maxwell Blum Patient and Family Resource Center and its satellite resource rooms are staffed by health care professionals and provide computer stations, books, brochures, videos, and CDs to help you find information and support on a variety of issues about cancer treatment and care.

  • Pediatric Resource Program
  • The Pediatric Resource Programs provides assistance to eligible families whose children are currently receiving treatment at Dana-Farber/Children’s Hospital Cancer Center.
  • Pharmacy
  • The Dana-Farber pharmacy fills prescriptions for all pediatric and adult patients. Our pharmacists are an extension of the patient care team and work closely with your physicians to provide seamless, convenient, safe care.

  • School Liaison Program
  • The School Liaison Program is for pediatric patients who are diagnosed with or have completed a treatment that involves the central nervous system. We provide consultation about the cognitive late effects of treatment to help parents understand and advocate for their child's learning needs.

  • Sibling Program
  • Dana-Farber's Sibling Program provides support to siblings and their families. Through high-level care and ongoing research, our unique program is committed to further exploring the impact of a cancer diagnosis on siblings and creating a better experience for all involved throughout the cancer journey.
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