Skip Navigation

Coronavirus (COVID-19) information for Dana-Farber patients & families Learn more

Automated Appointment Reminders

  • After your first visit to Dana-Farber Brigham Cancer Center, we may call your home to remind you of the date and time of your next appointment. You will receive this call from an automated phone system a few days ahead, which you can use to quickly confirm or reschedule your appointment.

    You will only receive a reminder call if your visit includes an exam or radiology appointment. If you are coming in only for infusion or radiation therapy, you will not receive a reminder.

    We will also use this system to notify you if your appointment has to be cancelled or rescheduled.

    At any time during the phone call, you can use your phone's touchtone keypad to take the following actions:

    • Press "1" to confirm your appointment
    • Press "2" to reschedule your appointment
    • Press "3" to hear the message again

    If you are unable to answer your phone, the automated system will leave a brief message on your voicemail or answering machine.

    If you have questions about your next appointment or about our automated telephone reminders, please speak with your care team or call your physician's office.