Please note that some translations using Google Translate may not be accurately represented, and image captions and downloaded documents cannot be translated. Dana-Farber assumes no liability for inaccuracies that may result for using this third-party tool, which is for website translation and not clinical interactions. You may request a live medical interpreter for a discussion about your care.
As a patient of Dana-Farber Cancer Institute (DFCI), or as the parent or guardian of a minor patient, we want you to know the rights that you have under federal and Massachusetts state law. At DFCI, we recognize our responsibility to respect these rights as well as to inform you of them.
You have the right to:
By taking an active role in your health care, you can help your caregivers meet your needs as a patient or family member. That is why we ask you and your family to share certain responsibilities with us.
We ask that you:
Please direct your complaints or grievances to:
Dana-Farber Cancer Institute Patient/Family Relations
450 Brookline Ave.
Boston, MA 02215
Massachusetts Department of Public Health Division of Health Care Quality
99 Chauncy St., 2nd Floor
Boston, MA 02111
Massachusetts Board of Registration in Medicine
200 Harvard Mill Square, Suite 330
Wakefield, MA 01880
The Joint Commission Office of Quality Monitoring
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181
Quality Improvement Organization – Livanta
9090 Junction Drive, Suite 10
Annapolis Junction, MD 20701
Appointments and Second Opinions
For adults: 877-442-3324For children: 888-733-4662