Coronavirus (COVID-19) information for Dana-Farber patients & families Learn more
Please note that some translations using Google Translate may not be accurately represented and downloaded documents cannot be translated. Dana-Farber assumes no liability for inaccuracies that may result from using this third-party tool, which is for website translation and not clinical interactions. You may request a live medical interpreter for a discussion about your care.
As a patient of Dana-Farber Cancer Institute (DFCI), or as the parent or guardian of a minor patient, we want you to know the rights that you have under federal and Massachusetts state law. At DFCI, we recognize our responsibility to respect these rights
as well as to inform you of them.
You have the right to:
By taking an active role in your health care, you can help your caregivers meet your needs as a patient or family member. That is why we ask you and your family to share certain responsibilities with us.
We ask that you:
Please direct your complaints or grievances to:
Dana-Farber Cancer Institute Patient/Family Relations
450 Brookline Ave.
Boston, MA 02215
Massachusetts Department of Public Health Bureau of Health Care Safety and Quality
67 Forest Street Marlborough, MA 01752 Phone: 800-462-5540
Massachusetts Board of Registration in Medicine
200 Harvard Mill Square, Suite 330
Wakefield, MA 01880
The Joint Commission Office of Quality Monitoring
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181
Quality Improvement Organization – KEPRO
5700 Lombardo Center Drive, Suite 100
Seven Hills, OH 44131
Phone: 888-319-8452 Fax: 833-868-4055
New Patient Appointments
For adults: 877-442-3324For children: 888-733-4662