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As a patient of Dana-Farber Cancer Institute, or as the parent or guardian of a minor patient, we want you to know the rights that you have under federal and Massachusetts state law. At Dana-Farber, we recognize our responsibility to respect these rights
as well as to inform you of them.
You have the right to:
By taking an active role in your health care, you can help your caregivers meet your needs as a patient or family member. That is why we ask you and your family to share certain responsibilities with us.
We ask that you:
Please direct your complaints or grievances to:
Dana-Farber Cancer Institute Patient/Family Relations
450 Brookline Ave.
Boston, MA 02215
Massachusetts Department of Public Health Bureau of Health Care Safety and Quality
67 Forest Street Marlborough, MA 01752 Phone: 800-462-5540
Massachusetts Board of Registration in Medicine
200 Harvard Mill Square, Suite 330
Wakefield, MA 01880
The Joint Commission Office of Quality Monitoring
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181
Quality Improvement Organization – KEPRO
5700 Lombardo Center Drive, Suite 100
Seven Hills, OH 44131
Phone: 888-319-8452 Fax: 833-868-4055
New Patient Appointments
For adults: 877-442-3324For children: 888-733-4662