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  • Dana-Farber pharmacy window

  • Outpatient and Specialty Pharmacy at Dana-Farber

    Our Pharmacy Mission

    To provide expert, compassionate, high quality care to our patients through the provision of pharmacy services and education in an efficient, inclusive, safe, and cost-effective manner.

    About the Pharmacy

    The three locations of Dana-Farber's Outpatient and Specialty Pharmacy fill prescriptions for all our patients, adult and pediatric. Our pharmacists are an extension of the patient care team and work closely with your care team to provide seamless, professional care. Our pharmacists have access to medical record information to ensure that your prescriptions are consistent with your entire care plan.

    Dana-Farber's Outpatient and Specialty Pharmacy aims to provide exceptional care and service in the processing and dispensing of the medications ordered by your Dana-Farber provider. In addition to filling your prescription, our pharmacy locations offer the following services to help you manage your medication and condition:

    • Benefits investigation
    • Prior-authorization assistance
    • Copay and financial assistance services
    • Free shipment of your specialty medications (those not typically available at your local pharmacy) if needed
    • Timely refill reminders
    • Order your refills online
    • 24/7 access to pharmacy staff members
    • Free supplies, if needed, with your medication order

    See our information booklet describing our Specialty Pharmacy services in depth.

  • Yawkey Center for Cancer Care (Longwood) 
    450 Brookline Ave., Boston, MA, Floor 2
    Mon.-Fri., 8:00 a.m.-6:00 p.m.
    Toll-free: 877-799-3324

    Merrimack Valley
    5 Branch St., Methuen, MA Floor 1
    Mon.-Fri., 8:30 a.m.-5:00 p.m.
    Toll-free 877-620-2075

    Chestnut Hill
    300 Boylston St., Newton, MA, Suite 310
    Mon.-Fri., 8:00 a.m.-6:00 p.m.
    Toll-free 833-215-5600

  • What Insurance Plans Do You Accept?

    We accept all major prescription insurance plans, including many national, federal, and Medicare plans that our patients may have from other states.

    What Will My Medication Cost?

    Copays, co-insurance, and deductibles vary by plan. Our pharmacy will process your prescription and provide you with detailed information about what you will owe, as well as offering access to our various financial assistance services.

    What is a Specialty Medication?

    A specialty medication is generally defined as a medication which requires a greater amount of patient care, is typically much more expensive, usually requires a specialty prior approval from your insurance, and is not available from most local retail pharmacies.

    How Will I Receive My Medication?

    Your prescription can be conveniently picked up at any of our 3 locations. For specialty medications, we will make arrangements to have the medication delivered to your home.

    How Do I Contact the Pharmacy?

    See our “Three Locations to Serve You” section for pharmacy hours of operation, phone numbers, and contact information.

    What If I Have Questions After Hours?

    If you are experiencing an emergency, please call 911. If you have any questions about your specialty medication order outside of our normal business hours, please call our Merrimack Valley location at 978-620-2075 and select the option to be connected to a pharmacist. Our pharmacists are on-call 24 hours a day, 7 days a week.

    How Do I Refill My Medications?

    For specialty medications, one of our Patient Care Coordinators will contact you to assist you in obtaining a timely refill on your medicine. However, if you have questions about your refill, have any changes in your insurance or medication order, or have begun any new medications, please contact our pharmacy directly so that we may assist you.

    Can I Purchase Over-the-Counter Medications at the Pharmacy?

    Currently, the pharmacy cannot sell over-the-Counter medications to patient without a prescription.

  • Contact the Longwood (Boston) Pharmacy

    Hours: Mon.-Fri., 8:00 a.m.-6:00 p.m.
    Toll-free: 877-799-3324


    Contact the Merrimack Valley Pharmacy

    Hours: Mon.-Fri., 8:30 a.m.-5:00 p.m.
    Toll-free: 877-620-2075


    Contact the Chestnut Hill Pharmacy

    Hours: Mon.-Fri., 8:00 a.m.-6:00 p.m.
    Toll-free: 833-215-5600

  • Pharmacy ACHC accreditation seal
  • Pharmacy Joint Commission accreditation seal