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Patient Satisfaction at Dana-Farber

  • Many cancer centers offer high-quality care. What sets Dana-Farber apart is both the level of highly specific expertise of our doctors and nurses, and the quality of care you get from your entire cancer team.

    Because we are a large center with deep specialization, our clinicians see your type of cancer frequently; in many instances, hundreds or even thousands of times. This experience provides you with an unparalleled level of expertise, even if you have a rare type of cancer. Our patients come to Dana-Farber from around the world for diagnosis and care, clinical trials, second opinions, and for a personalized plan to treat their cancer.

    How our patients rate Dana-Farber

    We ask patients to rate their care in a number of important areas. The surveys are compiled by Press-Ganey, an independent company experienced in patient satisfaction surveying.

    patient satisfaction chart - all patients

    View patient satisfaction ratings for individual Dana-Farber network locations.

    What our patients say about Dana-Farber

    patient Esther and her family

    Esther's story*

    "I am alive today because of four things: my stem cell donor, my amazing Dana-Farber doctor/researcher Joseph Antin, the amazing nurses who continue to care for me, and my fabulous family. I had a successful transplant in 2007 for Aplastic Anemia caused by a rare disorder. From the second I met him, I knew Dr. Antin was the best in the transplant game. He and the entire staff at Dana-Farber worked seamlessly together to deliver first-rate care to me every single day. It was a rough road but I survived because I came to Dana-Farber. My daughters have a mother because I came to Dana-Farber. My husband can grow old with me because I came to Dana-Farber. I owe my entire life as I know it to my decision to come to Dana-Farber.

    "The unique quality of Dana-Farber is its ability to excel at both the art and science of research and patient care. To hold fast to its traditions while constantly innovating. To treat every patient as a unique individual with a unique story. To not only care FOR me, but ABOUT me. I was unlucky in needing a transplant, but I was incredibly lucky in finding Dana-Farber."

    *Stories may be edited for space and clarity.

    Read more patient stories

    About Our Patient Stories

    Dana-Farber shares patient stories which may include descriptions of actual medical results. Dana-Farber provides personalized care for each patient based on their unique needs; their experiences and results will vary.

    Satisfaction scores for specific cancers

    Press Ganey also compiles surveys for patients with specific types of cancer. You can see how we are rated by our patients based on cancer type.

    View patient satisfaction scores for:

    Patient satisfaction charts last updated May 2019.