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Patient Satisfaction at Dana-Farber Cancer Institute

  • Many cancer centers offer high-quality care. What sets Dana-Farber apart is both the level of highly specific expertise of our doctors and nurses, and the quality of care you get from your entire cancer team.

    Because we are a large cancer center with deep specialization, our clinicians see your type of cancer frequently; in many instances, hundreds or even thousands of times. This experience provides you with an unparalleled level of expertise, even if you have a rare type of cancer. Our patients come to Dana-Farber from around the world for diagnosis and care, clinical trials, second opinions, and for a personalized plan to treat their cancer.

    We ask patients to rate their care in a number of important areas. The surveys are collected by Press-Ganey, an independent company experienced in patient satisfaction surveying.

    About the Ratings

    The ratings are based on outpatient survey data. In addition to rating their physician, we ask patients to rate the outpatient location in which they received their care.

    Patients rate their experience on a 5-point scale from “very poor” to “very good”. The responses are used to provide a star rating.

    Ratings are based on survey data received from January 1, 2021 – December 31, 2021.

    Ratings for Dana-Farber Outpatient Locations


    Dana-Farber Cancer Institute - Longwood Medical Area

    illustration of 4.9 stars

    Care given at this facility: 4.9 out of 5


    illustration of 4.9 stars

    Likelihood of recommending services at this facility: 4.9 out of 5


    Dana-Farber Cancer Institute - Chestnut Hill

    illustration of 4.9 stars

    Care given at this facility: 4.9 out of 5


    illustration of 4.9 stars

    Likelihood of recommending services at this facility: 4.9 out of 5


    Dana-Farber Cancer Institute at St. Elizabeth's Medical Center

    illustration of 4.9 stars

    Care given at this facility: 4.9 out of 5


    illustration of 4.9 stars

    Likelihood of recommending services at this facility: 4.9 out of 5


    Dana-Farber Brigham Cancer Center at Milford Regional Medical Center

    illustration of 4.9 stars

    Care given at this facility: 4.9 out of 5


    illustration of 4.9 stars

    Likelihood of recommending services at this facility: 4.9 out of 5


    Dana-Farber Brigham Cancer Center in clinical affiliation with South Shore Hospital

    illustration of 4.8 stars

    Care given at this facility: 4.8 out of 5


    illustration of 4.8 stars

    Likelihood of recommending services at this facility: 4.8 out of 5


    Dana-Farber Cancer Institute - Merrimack Valley

    illustration of 4.9 stars

    Care given at this facility: 4.9 out of 5


    illustration of 4.9 stars

    Likelihood of recommending services at this facility: 4.9 out of 5


    Dana-Farber/New Hampshire Oncology-Hematology

    illustration of 4.8 stars

    Care given at this facility: 4.8 out of 5


    illustration of 4.8 stars

    Likelihood of recommending services at this facility: 4.8 out of 5


    Dana-Farber Jimmy Fund Clinic (Pediatrics)

    illustration of 4.8 stars

    Care given at this facility: 4.8 out of 5


    illustration of 4.8 stars

    Likelihood of recommending services at this facility: 4.8 out of 5