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How Our Genitourinary Cancer Patients Rate Dana-Farber

  • We ask patients to rate their care in a number of important areas. The surveys are compiled by Press-Ganey, an independent company experienced in patient satisfaction surveying.

    patient satisfaction chart - genitourinary cancer

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    What our patients say about Dana-Farber

    Kathy and her husband

    Kathy's story*

    When my husband was diagnosed with terminal bladder cancer in 1997, one of the hospitals we went to for a second opinion was Dana-Farber. I remember that it was so late in the evening in the consultation office. Then in walked at least 3 doctors. They looked at all the tests we had brought, and then they consulted. They came back and were all in agreement that they did not think the diagnosis of terminal bladder cancer was right, although they were not 100% sure. Dana-Farber gave us hope. When my husband was finally operated on, the surgeon came out mid-operation and said he had dissected the tumor, and the source of the cancer was the prostate. It is hard to believe that this is the best information one could hear, but his next words were "He could live forever." My knees buckled. And here we are 17 years later. My husband still takes his hormone pills and gets his check-ups. I will always remember those 3 doctors at Dana-Farber. The hope they gave me, and in retrospect the correct diagnosis is what makes Dana-Farber such a topnotch hospital. God bless you all for all that you do. :))

    *Stories may be edited for space and clarity.

    Read more patient stories.

    Learn about our Genitourinary Cancer Treatment Center.