For Patients & Families

Helping Staff Improve Their Work

The Projects in Practice (PiP) program offers six days of instruction and coaching to employees while bridging classroom content with hands-on experience. It is open to all Dana-Farber employees and supports the philosophy that everyone should participate in improving their job.

The PiP goals include:

• Increase the ability of staff members to execute improvement projects
• Train staff members to use structured methods for process improvement, project management, and change management
• Have participants own the success of their projects
• Apply classroom skills to actual projects and learn:
  • Project management tools
  • Process improvement problem solving approaches
  • Change management techniques
• Provide individual coaching to bridge classroom and real world situations

Participants work in groups of two or three: one project manager and one or two business analysts.

Surveys showed that managers, project sponsors, and participants agree that the course not only improved their skills but would support their work in the future.

See a visual representation of how project management, process improvement, and change management fit together.