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IS Jobs

  • The Information Services (IS) Department at Dana-Farber is committed to providing high-quality information technology solutions to satisfy clinical, business, and research needs that support the mission of Dana-Farber. The Information Services staff members at Dana-Farber are dedicated to serving all of Dana-Farber's technological needs. Our department has approximately 150 staff members and we support a wide range of systems at Dana-Farber.

    Please visit Dana-Farber's main Careers website for additional Dana-Farber IS job openings.

    Epic Trainer - 30913

    The Cadence Credentialed Trainer reports directly to the Director of Epic Clinical Operations and Reporting and has a matrixed relationship with the Credentialed Trainer Manager. The Credentialed Trainer is responsible for facilitating Epic end user classroom training courses for Epic Cadence designed by Mass General Brigham (MGB) Digital Health eCare (DHeC) certified Instructional Designer.

    IS Integration Engineer - 32615

    Working independently or under general supervision of the Application Integration Manager at Dana-Farber Cancer Institute (DFCI), the IS Integration Engineer is responsible for identifying, designing, developing, testing, implementing and supporting integration points across various clinical, financial, administrative, research and revenue cycle system applications. This role is primarily focused on leading the technical analysis, design and implementation of the integration supporting DFCI’s symptom management platform. The Engineer plays an integral role in the development and design of data exchange and flow between critical systems leveraging a variety of integration standards. Providing ongoing integration support and maintenance, this role is also responsible for maintaining interfaces and evaluating existing inter and intra system operability to ensure integration meets current and future state workflow requirements and that data flow between systems adhere to DFCI and Mass General Brigham (MGB) security standards. The IS Integration Engineer works closely with a multi-disciplinary team, including other IT technical staff, business analysts, clinical leaders and external vendors/teams

    Salesforce Developer, Dana-Farber

    The Salesforce Developer will lead the continued development and optimization of the new Salesforce Health Cloud platform at Dana-Farber Cancer Institute. This role will support the further development and delivery of Salesforce solutions for the cornerstone application-use, our patient-centric Customer Relationship Management (CRM), as well as support enablement of additional application areas, including Physician Relationship Management (PRM). Working alongside the product/platform manager and business analysts/administrators, the developer will build, integrate and support new and existing application development of the Salesforce platform for a broad set of business stakeholder units and use cases across the Institute, including: Welcome Center, New Patient Intake, Scheduling Operations, Access Management, Communications & Marketing, and Clinicians. The developer will serve as a critical team member to produce new digital-optimized solutions critical to the business operations. This role will require high collaboration across IS/Digital teams and stakeholder groups through the SDLC and will also be expected to work well and adhere to the Agile Methodology.

    Business Analyst/Applications Analyst II

    The Applications Analyst II position on the Information Services team supports the Division of Philanthropy at the Dana-Farber Cancer Institute & the Jimmy Fund. In this cross-functional role, the analyst will perform a variety of application services supporting fundraising and events systems. The Analyst will work with users of both online fundraising and CRM systems to gather and document requirements, plan and execute small to medium sized projects, conduct data analysis, perform application testing, configuration tasks, and provide application support. Ability to work in a fast-paced application environment is essential. Prior experience working in a fundraising environment is helpful. Work effectively on teams comprised of business analysts, technical staff, subject matter experts, and fundraising staff. Train users on fundraising applications, business processes, and related topics; Create and maintain appropriate application and training documentation. May conduct training presentations in-person or virtually.