Your health and safety are our top priorities. Here is the latest information you need to know before visiting any of our locations.
Before Your Appointment
If you have a respiratory illness or any COVID-like symptoms, please call your Dana-Farber doctor's office before your appointment. We want to know if you have any cold, flu, or COVID-like symptoms, including:
- Fever
- Sore throat
- Cough
- Runny nose/nasal congestion
- Muscle aches
- Loss of smell or taste
- Shortness of breath
Contact us if you're unsure or have any questions. You can call 617-632-3000 or find your doctor's number in our online directory.
Day of Your Appointment
Face Masks
Starting December 29, 2025: Face masks are strongly recommended for all patients and visitors age 2 and older at all Dana-Farber locations, due to increased rates of respiratory illness in our region. Masking helps protect our immunocompromised patients. We especially encourage masking in waiting rooms, clinical areas, elevators, and other crowded indoor spaces.
- Wearing a face mask is required if you have any cold or flu symptoms, such as a cough, runny nose, sore throat, or fever.
- Please call your Dana-Farber doctor’s office at least 48 hours before your appointment if:
- You recently tested positive or were diagnosed with a respiratory virus, such as COVID-19 or influenza.
- You have had a known exposure to someone with measles within the last 21 days.
- Your care team may require or recommend a mask based on your health and treatment. For example, masks are typically advised for stem cell transplant patients for one year after transplant.
- Face masks are available for your use at our entrances and hygiene stations. You may use the mask we provide or your own. If you wear a mask, please ensure it covers your nose and mouth at all times.
We will continue to monitor community levels of respiratory illness and adjust our face mask policy when appropriate. We consider several data points, including rates of influenza-like illness, wastewater data, staff absenteeism, and emergency room visits and hospitalizations due to respiratory viruses.
Thank you for helping us protect our patients and families.
Visitors
We ask that patients in clinic areas limit visitors to two at a time, due to space constraints and the privacy of other patients. Please review our outpatient visitor policy for full details about bringing a companion to Dana-Farber.