Patient Navigator Program

Nancy Peña, Patient Navigator
  • Have you ever missed a medical appointment (for a test, follow-up appointment, or treatment) because you lacked transportation?
  • Is it sometimes hard to understand the information you get from your health care providers because English is not your preferred language?
  • Would you like to have more support so you can take care of your health?

If you answered “yes” to any of these questions, the Patient Navigator program can help you.

What are Patient Navigators?

Patient Navigators are caring, trained professionals who can help you take care of your health. Patient Navigators are here to listen to your concerns and understand your needs. We speak English and Spanish. We also work with interpreters who speak other languages.

What do Patient Navigators do?

Patient Navigators understand that you may be facing many challenges right now. We can help in many ways.

You can work with a Patient Navigator to:

  • Talk with your health care providers and get answers to your questions
  • Get the information you need about procedures or treatments
  • Understand what’s happening with your health care so you can make the best decisions
  • Arrange for tests or other appointments
  • Find out about resources or services that may help you connect to the health care you need
  • Feel less worried

Please ask your doctor or nurse about the Patient Navigator Program.

Dana-Farber's Total Patient Care

Learn more about Dana-Farber's role in reducing cancer risk among medically underserved populations. Watch Dana-Farber's Magnolia Contreras and Ludmila Svoboda discussing the support we provide to cancer patients through our Patient Navigator Program. And hear from survivor Mary London about the total patient care she received at Dana-Farber.