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Nursing and Patient Care Services

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    In this section

    The Department of Nursing and Patient Care Services (NPCS) at Dana-Farber is committed to excellence and to compassionate patient- and caregiver-centered care.

    Our multidisciplinary team model ensures that patients and their caregivers are surrounded by highly skilled professionals who work together to craft individualized care plans for each patient and to facilitate access to clinical research that is on the cutting edge.

    I have never met a more dedicated group of nurses. They look after your every need, always with a smile on their faces. I am amazed each time I have an infusion or just a regular visit. They are always so welcoming.
    Dana-Farber patient

    Relationship-Based Care at Dana-Farber Cancer Institute

    In this video, Anne H. Gross, PhD, RN, senior vice president for Patient Care Services and chief nursing officer, talks with a patient’s mother and other members of the Nursing and Patient Care Services team about what relationship-based care means to them.

    Awards and Recognition

    Dana-Farber Cancer Institute has earned the Magnet Recognition Program® designation five times. The Magnet credential is conferred by the American Nurses Credentialing Center (ANCC) — the nation's preeminent accreditation organization – for excellence in nursing service and practice.

    Dana-Farber is one of approximately 5,400 health care facilities and schools of nursing in all 50 states and 35 other countries and territories that participate in the DAISY Award program, which is sponsored by the DAISY (Diseases Attacking the Immune System) Foundation.

    Dana-Farber was the recipient of the 2023 Oncology Nursing Society Outstanding Employer Award. Each year, the Society recognizes one organization for its investment in advancing oncology nursing practice through research and evidence-based practice.

    In 2023, Dana-Farber’s inpatient hospital received two awards from Press Ganey. The Institute was recognized with their Guardian of Excellence Award, given to organizations that performed in the top 5% in surveys that measure patient experience. In addition, their Pinnacle of Excellence Award recognized Dana-Farber as a top performer in maintaining consistently high levels of excellence in patient experience from surveys over a three-year period.

    Learn More About Nursing at Dana-Farber

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    Our Leadership Team

    Nursing and Patient Care Services leadership comprises associate chief nurses and directors who lead specific clinical areas or who have department-wide responsibilities.

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    Magnet Recognition Program

    Dana-Farber Cancer Institute has earned the Magnet designation four times since 2005, for excellence in nursing service and practice.

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    DAISY Award in Nursing

    Awarded four times a year at Dana-Farber, the DAISY Award recognizes the extraordinary work nurses do every day.

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    Oncology Nurse Residency Program

    Dana-Farber's Oncology Nurse Residency Program is a 12-month program that builds on the education and skills of new graduate nurses and prepares them to practice nursing in ambulatory oncology settings.

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    Cantor Center for Research in Nursing

    The mission of the Phyllis F. Cantor Center for Research in Nursing and Patient Care Services is to reduce the burden of cancer through scholarly inquiry and rigorous research.