Ensuring Cancer Care Access and Quality to All Our Patients
At Dana-Farber, we are committed to improving inclusion, diversity, and equity for our patients. Nowhere is this more important than in the delivery of quality care. Fulfilling our commitment to providing world-class care to all our patients includes:
- Increasing minority patient volumes
- Enhancing the care experience of diverse patients
- Ensuring equal quality of cancer care across all patient groups
Supporting Every Patient's Journey
At Dana-Farber, we're committed to understanding and supporting the experience of underserved and minority patients. We know there can be emotional and physical barriers to a patient's feelings of confidence and belonging. We're working to address and erase these barriers, meeting our patients "where they are" — so that everyone feels welcome, comfortable, and safe. Our goal is inclusive, non-discriminatory, multi-cultural access to the clinical, research, and support resources that we offer all our patients and families.
One important way to enhance patients' comfort level is by eliminating language as a barrier. We provide patients with multi-lingual medical interpreters and patient navigators, as well as financial information, special clinical messaging, directions, and patient reported data in multiple languages.